gtt99 Terms and Conditions

gtt99 is a trusted online entertainment platform in Bangladesh offering slot games, cricket betting, live casino, crash games, and many other gaming services. These terms and conditions ("Terms") form a legally binding agreement between gtt99 and its users ("you" or "member").

By registering on the gtt99 platform, managing an account, or using any of our services, you are considered to have accepted every clause of these Terms. If you disagree with any part of these Terms, please stop using our platform.

gtt99 reserves the right to change or amend these Terms at any time without prior notice. Amended Terms take effect upon publication on the platform, and continued use of the service indicates that you have accepted the updated Terms.

2.1 Registration Requirements

To open an account on gtt99, you must meet the following conditions:

• You must be at least 21 years old.
• You must provide accurate and complete information at the time of registration. Providing false information may result in account suspension or termination.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Your account password and login details must be kept completely confidential.
• You may not allow any third party to use your account.

2.2 Identity Verification (KYC)

gtt99 conducts identity verification for members to ensure security. You may be asked to provide the following documents:

• A copy of your National ID (NID) or passport.
• A recent photograph.
• A bank statement or utility bill as proof of address.

Withdrawals may be temporarily held until the verification process is complete. gtt99 reserves the right to request account verification at any time and for any reason.

2.3 Account Closure

Members may request to close their account at any time through customer support. All available balances should be withdrawn before closing the account.

gtt99 supports secure and fast financial transactions through popular mobile banking methods in Bangladesh. The key deposit and withdrawal terms are listed below:

3.1 Deposit Terms

• The minimum deposit amount is ৳100.
• Deposited funds must be used only for legitimate gaming activity.
• All financial transactions must be made from a mobile banking account registered in the member's own name.
• Deposits from third-party accounts are not accepted and such transactions may be cancelled.

3.2 Withdrawal Terms

• Account verification must be completed before submitting a withdrawal request.
• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals will not be processed if any bonus-related wagering requirements have not been met.
• gtt99 reserves the right to investigate any unusual or suspicious transactions and may temporarily hold withdrawals.

gtt99 provides attractive bonus and promotional offers for new and existing members. Each bonus offer has its own specific terms.

4.1 Welcome Bonus

New members can receive up to a 150% welcome bonus of ৳15,000 on their first deposit. A 15x wagering requirement applies to this bonus, meaning the bonus amount must be wagered 15 times before a withdrawal can be made.

4.2 General Bonus Terms

• Each bonus offer can be claimed only once, unless the offer's terms state otherwise.
• Winnings from bonus funds will be added to the bonus balance and the same wagering requirements will apply.
• If a withdrawal is requested before the bonus funds are used or the wagering requirement is met, the bonus will be cancelled.
• Any attempt to claim bonuses through multiple accounts, fake registrations, or fraud will result in all bonuses being cancelled and the account being closed.
• gtt99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

4.3 VIP Program

The gtt99 VIP Program has three tiers: Bronze, Silver, and Gold. Members can advance to higher tiers through regular activity and enjoy special benefits including weekly cashback:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

The final decision on VIP tier assignment and benefits rests solely with gtt99 and may change at any time.

gtt99 is committed to ensuring a fair, transparent, and enjoyable gaming environment for all members. The key gaming rules are described below:

5.1 Permitted Activities

• All games may be played for legitimate entertainment purposes.
• Slots, cricket betting, live casino, crash games, and other available games may be played.
• Each game has its own rules and procedures, which are described in the game interface.

5.2 Prohibited Activities

The following activities are strictly prohibited on the gtt99 platform:

• Any form of cheating, hacking, use of bots, or automated software.
• Exploiting vulnerabilities or bugs in the game system to gain an unfair advantage.
• Collaborative cheating or colluding with other members to gain an unfair advantage.
• Using the platform for money laundering or illegal financial activity.
• Harassing, threatening, or insulting other members.

5.3 Technical Issues

If a game result is affected by a technical error or server issue, gtt99 reserves the right to refund the bet amount. Claims based on incorrectly displayed amounts or inconsistent results are not obligatory to accept.

gtt99 places the highest priority on responsible gaming. We believe gaming is an entertainment activity and should always be enjoyed within limits.

• Gaming should never harm your financial security or daily life.
• You can always seek assistance to set deposit limits, session limits, or take a temporary break.
• If you feel you are affected by a gambling problem, please inform our support team.
• You can use the self-exclusion feature to keep yourself away from the platform for a set period of time.

For more information, visit our Responsible Gaming page.

All content on the gtt99 platform — logos, designs, software, text, graphics, audio, and video — is the intellectual property of gtt99 and is protected by applicable law.

• No content may be copied, redistributed, or used for commercial purposes without the prior written permission of gtt99.
• Downloading or reverse engineering any software or code from the gtt99 platform is not permitted.
• All assets belonging to third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi) are protected by their respective intellectual property policies.

Ensuring the privacy of your personal information is one of gtt99's primary responsibilities. We use SSL encryption technology to keep all your information secure.

For a detailed description of how your personal information is collected, used, and protected, please read our Privacy Policy page.

• Your personal information will be used only to provide services and meet legal obligations.
• gtt99 does not sell your personal information to third parties except for legal reasons.
• Information may be shared in cases of fraud prevention or in response to a legal request from law enforcement authorities.

gtt99 is an entertainment platform. By using our services, you acknowledge the following:

• There are financial risks in online gaming and you play entirely at your own responsibility.
• gtt99 is not liable for losses caused by internet disconnection, device issues, or third parties.
• In the case of losses caused by technical errors, gtt99's liability is limited to the amount of the transaction in question.
• gtt99 is not liable for any direct or indirect consequential losses.

gtt99 may temporarily suspend or permanently terminate an account without prior notice in any of the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Fraudulent, unethical, or illegal activity.
• Operating multiple accounts.
• Money laundering or suspicious financial activity.
• Use of bots or automated software.

Upon account termination, if fraud or rule violations are proven, all deposited funds, bonuses, and winnings may be forfeited. In the case of account closure for legitimate reasons, the applicable balance will be returned.

gtt99 is committed to resolving any complaints or disputes from members quickly and fairly.

11.1 Complaint Submission Process

1. First, contact our 24/7 live chat support.
2. Provide a detailed description of the issue, your account information, and any relevant screenshots.
3. If the issue is not resolved via live chat, email us at [email protected].
4. We generally review complaints on business days.

11.2 Final Decision

In disputes regarding game results, gtt99's server logs will be considered the definitive record. Server-side logs will be reviewed to verify any claims of technical errors, and gtt99's decision will be considered final.

gtt99 may make the following changes at any time, with or without prior notice:

• Adding new games or removing existing ones.
• Modification or cancellation of bonuses and promotional offers.
• Changes to payment methods.
• Temporary service interruptions for technical maintenance.

In the event of a permanent service closure, gtt99 will notify members in a timely manner and arrange to return any remaining valid balance.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our support team is active seven days a week, 24 hours a day, according to Bangladesh Standard Time (BST, UTC+6).

These terms and conditions — including our Privacy Policy and Responsible Gaming Policy — constitute the entire agreement between gtt99 and the member and supersede all prior understandings or agreements.

If any provision of these terms is found to be invalid or unenforceable by a court or competent authority, that provision will be excluded and the remaining terms will continue in full effect.

If gtt99 delays or does not enforce any provision of these terms, that will not be considered a waiver of that provision. All rights reserved.