Frequently Asked Questions
All your questions about gtt99 answered here
From opening an account to bonuses, payments, and security — find detailed answers to all your questions about gtt99 in one place.
gtt99 is a reliable online entertainment platform for players in Bangladesh. From new members to experienced players — everyone has questions. On this FAQ page, we have provided simple and clear answers to the most important questions about accounts, deposits and withdrawals, game rules, bonuses, and security. If you cannot find your question here, ask us directly via our 24/7 live chat support.
Account and Registration
To open an account at gtt99, you need a valid mobile number, an email address, and your correct personal details. The registration process is simple and quick — your account will be active within just a few minutes. Please note that this platform is for people aged 21 and above only.
Each player may hold only one account. Creating multiple accounts is against gtt99's rules and may result in account suspension. If you have a problem with your existing account, please contact our 24/7 live chat support directly.
If you forget your password, use the 'Forgot Password?' option on the gtt99 login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you face any difficulty, our support team is always ready to help.
gtt99 may request account verification to ensure secure transactions. This keeps your account protected from unauthorized access. The verification process is straightforward, and your information is fully protected by SSL encryption.
Deposits and Withdrawals
Deposits from bKash to gtt99 are generally credited to your account instantly. In the case of a technical issue, it may take a few minutes at most. The minimum deposit amount is ৳100 and the process is completely secure.
Yes, you can deposit money at gtt99 using both Nagad and Rocket. The minimum deposit amount for each method is ৳100. The deposit process is fast and secure — choose your preferred payment method and follow the instructions.
The minimum withdrawal amount from gtt99 is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals are available via all three methods: bKash, Nagad, and Rocket.
gtt99 does not charge any additional fees for withdrawals. However, your mobile banking operator (bKash, Nagad, or Rocket) may apply their own transaction fees, which are entirely dependent on their own policies. Please speak with our support team for accurate information.
Withdrawal requests at gtt99 are generally completed within 15 minutes to 2 hours. During busy periods it may take a little longer, but our team always strives to process them quickly. If you have not received your money after the expected time, please let us know via live chat.
Games and Rules
gtt99 offers a wide variety of games — slot machines, live casino (live baccarat, roulette, blackjack, Sic Bo), sports betting including cricket and football, crash games (Aviator by Spribe), golf betting, and much more. Popular games from PG Soft, Pragmatic Play, JILI, and Spribe are available here.
To bet on BPL or any other cricket tournament at gtt99, first log in to your account and go to the cricket section. Choose your preferred match, select the market type (match winner, number of runs, number of wickets, etc.), enter the amount, and confirm your bet. Live betting is also available.
Yes, gtt99 is fully mobile-friendly. The site works smoothly on any modern browser on both Android and iOS devices. You can enjoy the full experience from a smartphone or tablet without downloading a separate app.
RTP, or Return to Player, is a theoretical statistic that indicates the average amount players can expect to get back from a game over the long term. All games at gtt99 are operated with fair play guaranteed. For RTP information on specific games, please visit the relevant game provider's website.
Yes, gtt99's live casino section features real-time video streaming with actual human dealers. Baccarat, roulette, blackjack, and many more games are available at live tables from top providers like Evolution Gaming and Ezugi. The experience is just like a real casino.
Bonuses and Promotions
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The bonus is applied automatically at the time of the first deposit after opening an account. A 15x wagering requirement must be met to use the bonus.
A wagering requirement indicates how many times you need to bet with the bonus money before it can be withdrawn. The wagering requirement for gtt99's welcome bonus is 15x — meaning once you have bet the bonus amount 15 times, it becomes withdrawable. Full terms and conditions can be found on the terms and conditions page.
gtt99's VIP program has three levels: Bronze, Silver, and Gold. By playing regularly and transacting in higher amounts, you will automatically be promoted to a higher level. Weekly cashback of 0.4% is available at Bronze level, 0.8% at Silver, and up to 1.2% at Gold.
Each promotion has a different duration — from the welcome bonus to seasonal offers, each has a specific validity period. For the latest information on active promotions, check the gtt99 casino page regularly or ask us via live chat.
VIP members receive cashback every week. Weekly cashback of 0.4% applies at Bronze level, 0.8% at Silver level, and up to 1.2% at Gold level. Cashback is generally calculated every Monday and credited to your account automatically.
Security and Responsible Gaming
gtt99 uses full SSL encryption technology to keep all transactions and personal information secure. Our fair play policy ensures that every game is conducted transparently. As a safe and reliable platform, we give the highest priority to the protection of players' information and funds.
No. gtt99 is for people aged 21 and above only. Minors cannot use this platform under any circumstances. We believe in responsible gaming and follow strict policies on age verification.
Yes, gtt99 takes responsible gaming very seriously. If you feel that gaming is becoming a problem for you, you can contact our support team to request a temporary or permanent closure of your account. For more information, please visit the Responsible Gaming page.
gtt99's support team provides assistance in Bengali 7 days a week, 24 hours a day. Instant help is available via live chat. You can also contact us by email: [email protected]. Our team resolves any technical, financial, or account-related issues quickly.
gtt99 gives the highest priority to protecting your personal information. We use modern SSL encryption and do not share your information with any third party. To view the full details of our privacy policy, please visit the Privacy Policy page.
Live Chat
Get the fastest response. Our Bengali-speaking team is ready 24/7.
Email Support
Email us for detailed questions:
[email protected]
Round-the-Clock Service
7 days a week, 24 hours a day — according to Bangladesh Standard Time (BST).
Join gtt99 Now
Start with a 150% welcome bonus — up to a maximum of ৳15,000. From just ৳100 via bKash, Nagad, and Rocket.
For ages 21 and above only.